| Way
to Go! We have been using Modern Masters
Venetian because we can get it locally, but tried yours
recently and like it much better -
it burnishes easier, is more transparent allowing more
highs / lows / movement without as much effort - way to
go guys!!
Shackelford Decorative Ptg.
Cranberry Twp., PA
Thanks...
for the info on the zero gloss varnish for my "brick"
project. Also thanks for the reminder to order online
to save some bucks!!!!
- Kathy Reilly, Turnersville, NJ
Thanks
Greg! That was a fun box to unpack (after
carrying it up my 1/3 mile driveway w/ those nifty handles).
But mostly I want to relay how impressed I was upon learning
that the owner of this company patiently and thoroughly
answered my questions for 20 minutes until I was satisfied
with my call. Also thanks for the pigments! This has set
the standard for customer service for me!
- Dabne Rose, A Dab of Paint
I just
wanted to let you know that after taking
four years off for family matters, I re-entered the world
of faux finishers a little over a year ago. I made contact
with designers I'd worked with before and added some new
ones to my list and have had as much work as I've wanted.
I have two jobs coming up that call for using your Venetian
plaster. I'd done the technique in my own home five years
ago and had nearly a full gallon of plaster and a half
gallon of acrylic wax left over. I'd sealed them up but
didn't use plastic. I'm happy to report that not only
do I love the [ProFaux] products, but also the containers
they're in! Both the [ProVenetian] plaster and [Acrylic
Clear] wax are fine after so long - I only had to discard
about a half inch of the plaster, but the rest is fine,
so these jobs will be cream for me as far as materials
go. Thanks for carrying such quality products that make
my job easier, and more profitable! It was great talking
with you today and I look forward to seeing you at either
a class or the Faux Event.
Sincerely, Patty Stewart, Nitro,
WV
I
really enjoyed the Professional's Choice workshop.
I feel that I learned a lot of new and different techniques
that I never knew existed! At first I felt I was at a
disadvantage because I had never worked with the plaster
before and most of (the other students) were professionals.
But I tried not to let that intimidate me too much. I
really appreciate your patience as I know I was not your
easiest student! I can’t wait to try some of the
things I learned; I want to redo everything in my house
(my poor husband)! Again, it was great working with both
of you.
Jan, Peninsula, Ohio
I just
want to commend you and Profaux.
Your customer service, communication, invoicing,
delivery tracking are by far the best I have come across
in the industry and we deal with a huge cross section
of suppliers. Thank you much.
Regards,
Bruno Peters, Owner
Altech Design Granite Bay Californias.
I was at
your Jennifer/Rebecca certification class in Minnesota
last week and really enjoyed it. While I am nervous about
passing - I am glad I pushed myself and ventured into
unchartered territory for myself at least. I was so impressed
with your talents and ability to share your knowledge
and still be so natural and real with the students. The
class really fueled my passion to press on and live my
dream. I have been in corporate American far too long
working for the man. It's time to stop dreaming and 'just
do it' Thanks for sharing your knowledge and yourselves
with your students.
Enthusiastically, Linda
I really
enjoyed the PDRA certified faux consultant class
you taught at Jennifer-Rebecca Designs in
Circle Pines last week! It was a pleasure to take. Are
you coming back to Minnesota anytime in the near future?
Let me know so I can take another
class!
Sincerely, Dolly Parker
Thanks
for your quick reply.
It just so happened that I received my order
from you yesterday. Thanks for the opener and stir sticks!
While going through the brochures, the Perfetto stuff
pictured is exactly what I had in mind for some of the
furniture pieces I have designed. Gonna try the autumn
leaves deal this weekend since I got the wax kit. Have
no idea what to do past that yet... Looks like I need
to come and see you.
Thanks again. Jean Anne Shankle
Thanks
for shipping my Venetian Plaster after closing time
the other week. I finished the project on schedule thanks
to you!!
- Sandy Savard
Just wanted
to tell you guys that I appreciate you SO MUCH!
You have helped me immensely with your awesome
products and with your helpful hints. Thank you for your
great service!
- Renee Hix, Athol, ID
I think
I have already sold Jurassic Stone!
My board from the convention is exactly the right
color. Thanks for your entertaining and enjoyable class.
I am really happy we did the intro thing and ended up
hanging out all week with about 6 or 7 ladies from that
class. I really liked the ProFaux Venetian plaster and
am looking forward to the custom plaster tinting service
this fall.
- Diane Beard, Mooresville, NC
I
must say that getting started
in this business (leaving
the healthcare field) can be a bit daunting. Dealing with
people like you really helps alleviate my fears and makes
me feel much more comfortable taking expensive classes
and "going for it"! Thanks again.
- Stephanie Fletcher
I've
received
(and used) the Venetian
plaster and the copper wax overnighted too. Both projects
should be finished by tonight-thank you so much for your
excellent service!
- Doreen Sharabati, Ft. Lauderdale, FL
Thank you
so much for getting that shipment out
today. Muchas Gracias!
- Marge, Lake Forest, CA
I'd
first like to thank you for your time and attention regarding
my request
of
exchanging the Metallic
Silver Acrylic Wax for Pearl Acrylic Wax!
I can't tell you how pleased I am with
you and your company. From the blazing speed in which
my order was processed and shipped, to the personal attention
you provided taming the Monster of my own creation.
Now I come home to find an E-Mail informing
me that a package was submitted for delivery, is beyond
all expectations.
Greg, you've raised the bar in customer
satisfaction so high that any future E-commerce transactions
will pale in comparison.
Rest assured, any chance I get to promote
your company and its products will be shamelessly proclaimed!
;)
- Thomas G, Shinneman, Roseville, MI
If you
have not had the pleasure of
attending the John and Greg
show... ahem,
class
write a check and get yourself registered!
Not only are these two guys entertaining, but the real
world experience that they bring to their training is
invaluable. They keep the classes moving fast while you
are learning new techniques and products, and completing
great sample boards. I never go to a consult without my
ProFaux sample boards, and will pull them out of my portfolio
regardless of which treatment the client is discussing.
Inevitably they want to know about one of the ProFaux
finishes, and the sale is closed without me having to
sell! I have had a great time taking their instruction
and then experimenting and expanding to some of my own
finishes. The information does not stop when the class
ends, and the guys are always around for last minute guidance
or panic calls from your job site! The product ordering
is easy and fast, and the customer service is top notch.
My absolute favorite product line in the IRI waxes
I
want to spread them on everything! John and Gregg are
exceedingly knowledgeable and very generous with their
expertise
and you are missing out if you don't attend
this learning experience!
Tamara Taylor Clark
- The Painted Pear - Redmond, WA
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I don't even
know where to begin to thank you both for everything.
You were so knowledgeable and sharing of your skills and
time. My family loved all the finishes and Gary can't
wait to get them out to show the clients. I will be telling
everyone about your classes. Looking forward to a using
all your products and building a strong relationship with
ProFaux.
You guys are the BEST!!!
Maria Greco, Philadelphia, PA
Golf is
a challenging pursuit towards winning.
not only against the competition
but the golf course as well. The first time I used the
“Black Pro Faux” tees our team not only beat
the competition we also conquered the challenging TPC
River’s Bend Country Club, located 45 minutes north
of Cincinnati, OH. We are currently testing the newest
addition to the “Pro Faux Tee” family - the
neon pink and green- to continue to hit it long and straight
off the tee box. The “Pro Faux Tees” can add
a new dimension of technological excellence to your golfing
experience.
--Bill Pushak, General Manager
Shaker Run Golf Club, Lebanon, Ohio
I spoke
with you a few weeks ago about doing a finish on a builder
wall. You gave me alot of advice and referred
me to Craig Reynolds who saved me about $8 on shipping
(thanks!)
I finished the job this weekend, and the glaze was absolutely
fantastic. It made it so easy and boy, what a change from
the paint store product I had used to practice. I look back
and think I was a little nuts to take on this job as my
very first, but I am pretty pleased with the result. The
room had alot of natural light and the actual colors she
chose made the finish subtle, but I am sending you a picture
of one of my walls.
Thanks again for all of your help and advice and BELIEVE
me if I have earned her repeat business I am so sold on
your product!
Nikki Bonds
P.S. I don't know if you remember but I told you my aunt
(who lives in Centerville) used to be in faux finishing
as a business. I told her I spoke with you and it turns
out her partner, Kathy Fasig, studied under you! Small world!
Every once
in a while I'm faced with an indecisive client
who albeit their consistant change in mind, wants the
project finished in an unreasonable amount of time in
less than desirable conditions, (a contruction remodel!).
Already at odds, the UPS guy is MIA with the shipment
of paint supplys. What to do?! PROFAUX guys to the rescue!!
Your professionalism, flexability and sense of humor helped
pull a sticky situation through with beautiful results!
The client is thrilled, I am relieved and the PROFAUX
guys can stand proud in their capes and know they've saved
another damsel in distress! Thanks for all you do, it's
nice to know you are there for me to torture! You are
much appreciated!
All the best,
Kim Smith, Just Faux You Painting
Hilton Head Island, SC
Attached
are photos of the
faux fresco I
am doing with your product. Its basically the same technique
I learned last october in france but using your products
instead of lime based products.The designs are
hand painted.
- Margaret, St. Louis, MO
I purchase
Faux Effects products on a pretty
regular basis and have also purchased your products. I
have found Pro Faux to be a more reliable source for ordering.
Also, I enjoyed working with Greg in the past, he was
very helpful! Thank You
- Stacy, Post Falls,ID
Thanks
so much for taking your valuable time
to look at the site for me. Your taking the time certainly
says something about customer service at ProFaux and gives
me more confidence about becoming a dealer. Look forward
to meeting you also. Estra
First of
all I just completed a bath in your Adobe
texture and my homeowner loved it. We wanted to give the
bath and the bedroom a very moroccan feel and Adobe in
the bath was the perfect look. Already I have two meetings
scheduled with two of my clients friends. So I have to
say thank you! I really appreciate all the help you have
giving me by answering all my questions over the past
year. Thank you!
- Antje Zwink, Bellallusions
Thanks
for spending time with me today helping me with my selections.
Your information about tinting the plaster was great.
I really think your personalized service is awesome. That
is just something you don't see often enough and because
of that service you will have a customer who will be attending
your classes and buying your products for years to come.
I am no longer looking at schools or products to choose
from, you have me sold that Profaux is the right choice
for Fierro Painting.
Thanks, Ray Fierro
I
always have confidence
- not
only in the products, but in the support service as well.
That's a rare thing these days! Thanks again- I'll let
you know how the job goes!
- Carol Huber, Verona, NJ Thanks
so much for
the information! Greatly appreciated as I use ProFaux
all the time. By the way, my painting partner calls it
"the Money-Making Glaze" because it's so easy
to use and the results are so beautiful.
- Bonnie Miller, Lincoln, CA
I love your glaze!
Please send another $300. worth!!! I am serious! It feels
like lotion on the skin, doesn't burn or smell bad either.
This new stuff is great. Better than any other I have
tried.
- Patty Hoffman, Houston, TX
Just
wanted to let you know how much I am enjoying the fantastic
faux finishes you
did in my office. I wish you could see the walls in the
varying light conditions from morning to evening it is
a constantly changing work of art! You've performed so
many miracle finishes here that it's difficult to choose
a favorite, but I truly love my walls.
- Larry DeWitt, St. Louis, MO. Thanks
for your help! I
think she has decided to go with a golden yellow color
instead of the orange. I appreciate your help so much
and look forward to selling your jewel stone! I just did
a board in it and think it is a great product!!
- Dolly Parker
Just a little
note to say thank you for the class you taught at the
SALI convention.
I thank you for sharing your ideas, thoughts and techniques
with us all in the room. You did a great job. Once again
thank you
-Martin Riding, San Diego, CA
I had a
great time this past weekend, nice group and great teachers
as usual! I
just wanted to thank you again for picking me up and getting
me back to the airport, I really would never expect you
to go out of your way like that, but I really appreciated
it. I don't believe there is any other group of instructors
that put as much time and personal effort into there classes
and students as much as you do. - Bryne Lincoln, Annapolis,
MD
Just
wanted to pass on a complement.
Got a call from Christine
Lopez. She said: The people at Pro Faux are so wonderful!
She had received her boxes and loved the little extras
you had added.
- Cheryl Morris Barth's Faux Finishing Studio, Las Vegas,
NV
The
class was amazing and I love my boards.
Cant wait to show them to one of my high end interior
designers. Thanks,
- Margaret von Kaenel, University City, MO
Thank you
for the GREAT seminar you put on in Toronto
this past February. I really enjoyed it and learned a
lot about the different finishes.
- Vince McGrath, Ottawa, Canada
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